HOW DO WE GET THE UNIT WE WANT?
It’s recommended that reservations be made in advance, permitting you to select the best condo for your needs. Advanced Bookings may be made as far as two calendar years out provided the related date asked for has been made available by the owner in the present year.
Advance reservations are created based on the criteria that Condo Owners have first option to use their condos, current calendar visitors possess the first choice to renew until departure, then other guests may book. Rental rates are susceptible to change.
In case Capri Beach Accommodations is not able to supply a condo for the Guest under this Agreement due to fire, eminent domain or Act of Character; rentals are offered, taken off rental program, not available due to delay in construction, insufficient water, sewer or services or other reason beyond CBA’s control, Guest hereby concurs that CBA’s sole liability consequently of these conditions may be the 100 % refund of monies formerly tendered through the Guest pursuant towards the relation to this agreement, and Guest specifically appreciates that in no event shall CBA be responsible for any consequential or secondary damages, including although not restricted to any expenses consequently of travel, price of re-leasing, etc.
CBA will deduct a 20% processing fee from all deposits when a guest cancels after a reservation is made.
WHAT DOES BREACH MEAN?
If your Guest or any person in their party violates any terms or conditions of the Agreement, HOA Rules, Condition & Local Laws and regulations, Noise Laws, Capri Beach Lodging may terminate there Stay Agreement and Guest will be susceptible to every Home owners Association fines, eviction and forfeiture of total money compensated. Capri Beach Lodging reserves the authority to refuse rental deposits, refunds and discontinue occupancy if within the CBA’s opinion tenant is/is going to be harmful towards the property.
ARE CONDO DESCRIPTIONS ACCURATE?
Every attempt is to make certain our online condo descriptions and photos are accurate and current. However, we can’t be accountable for errors in descriptions from the condo owners including add-ons, decor, electronics, televisions, rates etc. Updates to descriptions, additional particulars, photographs can be found on our website caprisandiego.com. Periodically we review our website for updates & changes. You won’t be personally informed of updates, omissions, additions, or errors in addition to alterations in furnishings, bedding plans, equipment, televisions etc. produced by the Condo Owner, or any/all amenities, these conditions are out of our control.
DOES THE CONDO HAVE LINENS?
Bed linen/Bed comforters, sheets/cases, blankets, bed mattress pads & pillows are supplied. All products will be neat and prepared your day of the arrival and removed for cleaning upon your day of the departure.
As needed throughout your stay, a linen exchange and/or complete unit cleaning services might be scheduled for a fee. NO Baby, beach and sporting devices are available. Guest assumes all responsibility for broken, missing, stolen products within their condo.
DOES THE CONDO HAVE PEST MANAGEMENT?
Regular Pest Control services are scheduled for the entire building. Cleanliness of other tenants and owners is beyond our control Please contact Management with any concerns.
DOES THE CAPRI HAVE PARKING FACILITIES?
Vehicle Parking is a dedicated space specific to the Condo being rented and may have size restrictions depending on your vehicle.
Parking in another unit’s space anytime is strictly prohibited and may be towed immediately at your cost. No Campers/RVs or trailers are allowed. Signage is posted in the parking areas. Capri Beach Accommodations is not responsible for parking enforcement, rules, towing or tickets. We advise you contact the Building Managers when issues arise.
IS THERE A MINIMUM NUMBER OF NIGHTS FOR BOOKING?
There is a 3 night off-season minimum booking policy and a 5 night minimum Holiday and Summer minimum booking policy. Additional Limitations may apply. Contact Us for more information before booking.
CBA will deduct a 20% processing fee from all deposits when a guest cancels after a reservation is made.
CAN I BOOK OFF SEASON?
Enjoy our off-season reduced rates! Call or check under Special offers. Summer season and all sorts of Holidays is really a popular time for you to visit. It’s recommended bookings be produced as far ahead of time as you possibly permitting you the best condo selection and availability. All bookings could be reserved as much as 2 yrs ahead of time. (Minimum stays are 5 nights Summer time / 3 nights Off-season).
CBA will deduct a 20% processing fee from all deposits when a guest cancels after a reservation is made.
CAN I RESERVE MONTHLY BOOKINGS?
Monthly bookings extend from after Labor Day and just before Friday of Memorial Day weekend. Limitations Apply. Call us at 1-858-483-6000 x 102 for details and availability.
CAN I EXTEND MY RESERVATION?
Upon your arrival, you may find it is possible and even easy to add additional days to your reservation, past the original departure date. You may even be able extend your stay at a reduced nightly rate. Talk to our Office Manager at sign in or at any time throughout your stay for details.
ARE THERE RESTRICTIONS ON GROUPS & AGE LIMITS TO BOOK?
You have to be at least 25 years or older to book and/or confirm a reservation. Management Agreements with all Condo Owners prohibit rental reservations to college fraternity, sorority or any other non-family groups, chaperoned or not-chaperoned unless of course all people are twenty five years old or older. The condos premise, in the whole, is fixed to the amount of people approved/marketed occupancy level. Lodging is strictly restricted to the number of guests provided at booking, no matter the number of beds available. Overcrowding won’t be allowed. Exceptions designed for infants taking up a crib only. No Campers/RVs or trailers are allowed. Vehicle parking is fixed to the amount of automobiles on the reservation and availability for the specific condo rented. Should a Guest misrepresent themselves, or neglect to comply with the Management Agreement, the entire group on the reservation and any attendant guests, are to vacate premises immediately with no refund of money for time left on the reservation. Capri Beach Accommodations reserves the authority to refuse rental deposits, refunds and discontinue occupancy if within the CBA’s opinion tenant is/is going to be harmful towards the property.
ARE THE LODGING & FURNISHINGS THE SAME IN EVERY CONDO?
Each Condo is independently owned, furnished and outfitted based on the Owner’s taste and needs. Add-ons, bedding, curtains, decor, electronics, furniture etc. may not be changed/transformed/taken off the inside from the condo. Condos conditions and furnishings vary because of age and care is always determined by the owner. In case you have specific needs, we advise personal inspection from the rental condo just before making your reservation. We welcome the chance to exhibit our condos when they’re unoccupied. Viewing limitations apply. We’re not able to create other plans, property alternatives, rate changes or refunds when your reservation is confirmed or upon your arrival as there exists a strict No Refund Policy.
DO CONDO UNIT DESCRIPTIONS CHANGE?
Every attempt is made to make sure that the descriptions are accurate; however, we cannot be held responsible for errors in descriptions of the unit, furnishings, equipment and rates. Omissions, additions, or errors as well as changes in furnishings, bedding arrangements, equipment, etc. made by the Owner shall not be the responsibility of the Agent, Owner, or Printer. We are unable to make other arrangements/substitutions/refunds upon your arrival.
HOW DOES CBA VERIFY MY RESERVATION REQUEST?
To make sure your stay is enjoyable, please carefully read and review the reservation Confirmation Letter and our Guidelines and Methods presented on our website. In case you have any corrections, questions or demands, please contact our office immediately. Receipt of our Confirmation Letter verifies your reservation. When your reservation is confirmed, we’re not able to create other plans/alternatives/refunds. Capri Beach Accommodations reserves the authority to refuse rental deposits, refunds if within the CBA’s opinion tenant is going to be harmful towards the property. If the Condo Owner under our management decides to remove their Condo from your program or not recognize the reservation, the guest shall not hold Capri Beach Accommodations liable. Guest hereby concurs that CBA, and Condo Owner’s sole liability consequently of these conditions may be the 100 % refund of factors formerly tendered through the Guest, and Guest specifically appreciates that in no event shall CBA or Owner take place responsible for any consequential or secondary damages, including although not restricted to any expenses consequently of travel, price of re-leasing, etc.
WHAT ARE THE RESERVATION DEPOSITS?
An initial deposit of 50% is due upon making your new reservation and is fully refundable less 20% processing fee.
The 50% balance is due within 60 days of your reservations check in date and at that point the total amount is non-refundable.
All reservations made with less than 60 days total is due at time of reservation and is non-refundable.
WHAT ARE THE METHODS OF PAYMENT?
Both credit cards (Visa & MasterCard only) and cash are accepted. NO personal checks will be accepted under thirty (30) days prior to your arrival, or on last second bookings, or at time of check-in. Bookings made under thirty days before arrival require payment in full. Worldwide Bookings are to be paid in U.S. Funds by Licensed Funds only due with a U.S. Bank. All obligations should be made payable to Capri Beach Accommodations 628 Missouri Street, San Diego, CA 92109.
WHEN DO I PAY THE FINAL BALANCE?
All reservations balance due is at less than 60 days out for check in day. Balance includes remaining rent, sales/lodging tax on total rent, & any extra charges.
WHAT ARE THE CANCELLATIONS/CHANGES POLICIES?
Confirmed bookings are non-transferable and susceptible to cancellation policy. Asking to alter or move a reservation to a different condo is a cancellation from the current reservation. No refunds are given for early departures. If guests are a “No Show,” the reservation will be considered a cancellation and it is non-transferable and non-refundable. If your reservation is cancelled more than 60 days before arrival, you’ll be get a 80 % refund of your deposit. If you cancel your reservation within 60 days of arrival, 100% of your total amount will be forfeited. The guest shall not assign the reservation or sublet the home entirely or simply. In case CBA or a Condo Owner is not able to provide property to Guest under this agreement due to fire, eminent domain, Act of Character, or the condo is taken off rental program, not available due to delay in construction, insufficient water, sewer, services or other reason beyond Agent’s control, Guest hereby concurs the CBA and Owner’s sole liability consequently of these conditions may be the 100 % refund of monies formerly tendered by the Guest pursuant towards the relation to this agreement. Guest specifically appreciates that in no event shall CBA or Owner are responsible for any consequential or secondary damages, including although not restricted to any expenses consequently of travel, price of re-leasing, etc.
WHAT IS THE CHECK-IN TIME?
Check-in time is between 4:00pm to 5:00pm on your day’s arrival or call our office if condo is ready for early check in after 1pm. Capri Beach Accommodations makes every effort to make sure that all Condos are clean and ready for occupancy. However, throughout High Season’s or sometimes it might be essential to delay occupancy until condo is prepared. Please check with our office for expected ready time the day of arrival. We provide 2 or 3 sets of condo keys depending on your condo type. Please authorize CBA (in writing or by telephone just before your arrival) to produce your keys to a family member or friend if you fail to show up during check-in time. Report lost keys immediately. Key service costs ($250 per set) to apply for replacement. If you’re coming after 5:00PM, please follow the late arrival instructions in your Confirmation Letter. Please be aware: Keys won’t be provided for late arrivals unless of course balance is paid in its entirety. Accounts not compensated entirely may check-in and register the next working day. No other plans, property alternatives, rate changes or refunds will be released for late occupancy. CBA fees isn’t responsible for consequential or secondary damages consequently of travel delays, late occupancy etc.
WHAT DO I NEED TO KNOW UPON MY ARRIVAL AT CAPRI BEACH?
Please carefully inspect your Condo upon arrival and report any damages or demands for service immediately. We’ll schedule any reported maintenance and cleaning issues to be managed during business hours and also have an after-hours service readily available for serious problems only. All damage reviews and extra services should be reported. Unless otherwise reported, we’ll assume you found your unit in acceptable condition. Guest assumes all responsibility/liability for damages in unit not reported upon initial accident. Though we don’t make rate changes, property alternatives or refunds, we all do remember to meet your satisfaction.
HOW DOES THE CAPRI MANAGE MAINTENANCE & REPAIRS?
Every effort is built to keep each property and it is equipment in good condition. Please report any inoperative equipment or maintenance problems to the office immediately. We’ll make every reasonable effort to achieve the repairs made as quickly as possible. Capri Beach Accommodations isn’t accountable for delays and/or service disruptions with utilities for example cable, access to the internet, phone services, etc. No rate changes, rebates or refunds is going to be released for just about any mechanical failures, delays because of receiving parts required for repairs, delays because of service/power companies, demands made outdoors operating hrs or holidays for warmth, refrigerator, dishwasher, range/oven, disposal, televisions, or any other home small appliances, Please be aware: Selected services asked for might be handled the very next day or upon business hrs. CBA and/or its Maintenance Staff may go into the unit throughout working hrs or at in other cases just in case of the emergency with regards to finishing necessary repairs and/or maintenance. For emergency after hour’s assistance call #: 619-247-6800. No other plans, property alternatives, rate changes or refunds is going to be released for mechanical failures or service delays.
*It is important to note that none of our beach condos have air-conditioning.
DOES THE CAPRI HAVE POOL SERVICE?
All pools & spas are appropriately maintained by each Homeowner’s Association individual pool service contractors. Please allow their staff to supply any changes/services to pool/equipment. Fines and /or condo eviction may apply for tampering with pool/spa equipment and Guest assumes all responsibility/liability for damages/injuries triggered by tampering.
WHAT IS THE DAMAGES POLICY?
Accidents can occur easily anytime. Don’t hold back until departure to share with us any event that has occurred during your stay. We’ll replace/repair damage as rapidly as possibly for your benefit throughout the rest of your stay. Guest assumes all liability and responsibility for missing products and/or excessive cleaning costs (i.e. carpet/furniture stains, incomplete check-out responsibilities, etc.). Each condo is inspected upon departure. Your charge card will be immediately charged for any unreported damages, excess cleaning charges, etc. Fireworks are prohibited and illegal. Grilling is only allowed in dedicated building areas. Guest assumes all responsibility/liability for damages present in each condo upon guest departure that have been not been formerly reported to Capri Beach Accommodations. Upon initial arrival we recommend guest do a walk around inspection and advise our office of any issues.
HOW DO WE REPORT LOST KEYS?
Lost key sets should be reported to CBA immediately. To replace lost key sets you will be immediately charged $250.00 per missing set.
DOES THE CAPRI ALLOW PETS?
NO pets are permitted in any of Capri Beach Accommodations managed condos at anytime. If a pet is discovered a immediate fine of $500 will be assessed to the guest as well as pet asked to be removed from property immediately. Breach of the agreement is cause for instant eviction without compensation. Guest assumes all responsibility for further cleaning costs, damages, pest services & alternative products because of pet. Visiting pets will also be not permitted.
HOW DO I GET MESSAGES & MAIL?
Local calls in a 12 mile radius will be free from the condo phone. All long distance calls are blocked. Phone Cards are needed for those long distance calls. If an outside person is attempting to contact a guest by telephone, we’ll simply provide the condo phone number. All mail delivered to visitors should be submitted in care of Capri Beach Accommodations office. Address should include guest name and unit number. Check with our office periodically if you’re expecting mail.
*Some condos may not have landline phones.
CAN I ACESS OWNER’S PERSONAL CLOSETS/STORAGE AREAS?
Each unit may have a minimum of one locked closet/storage space. These areas won’t be incorporated together with your rental. Guest’s will be responsible for all missing products in these closets if locks are tampered with.
ARE CONDOS FOR SALE?
In some cases, the Condo you’re renting may be available for sale. During your stay, CBA may find it necessary to show the condo during your stay. A CBA representative will contact you ahead of time to schedule an appointment for viewing within 24 hrs.
In some cases, CBA or the Condo Owner is not able to provide property to Guest under this agreement because the condo has been sold, taken off rental program or other reason beyond CBA’s control, Guest hereby concurs that CBA, and Condo Owner’s sole liability consequently of these conditions may be the 100 % refund of factors formerly tendered through the Guest pursuant towards the relation to this agreement, and Guest specifically appreciates that in no event shall Agent or Owner take place responsible for any consequential or secondary damages, including although not restricted to any expenses consequently of travel, price of re-leasing, etc.
IS THERE A CHECKLIST FOR PLANNING FOR DEPARTURE?
Upon check-out, guest is responsible for getting rid of any food in the refrigerator & cabinets, loading & starting the dishwasher clean cycle and getting rid of any trash in the condo. Please close and lock all windows, entry door, and switch off all lights. All keys should be returned back to the office. Guest will be invoiced for all additional charges for excessive cleaning, late departure and any missing keys.
WHAT TIME IS CHECK-OUT TIME?
Check-out time is 11:00 am. Please make all future reservation for the following year before check-out. Our cleaning staff is dependent upon your timely departure so that they may prepare for the following scheduled arrival. Guest is going to be billed a $200.00 each hour for late departures. Don’t leave key sets in the unit a $25.00 charge will apply if keys are not returned back to the office. If key sets are Lost/stolen guest will be charged $250 per set.
WHAT IF I HAVE FORGOTTEN ITEMS?
Please report any forgotten items to us as quickly as possible. We’ll make every effort to locate lost items. Capri Beach Accommodations isn’t accountable for any personal products left in a condo. Should you request us to mail to you your forgotten items, if found, they’ll be mailed using a local shipping business and payment will be made at time of drop off using your charge card information provided.
ARE THERE REFUNDS FOR INCLEMENT WEATHER?
No refunds will be considered because of the weather.
WHAT ARE NUISANCE ISSUES?
Condo remodeling and routine building maintenance occurs periodically. Capri Beach Accommodations can’t predict nuisance issues, we will make every effort to arriving guests prior to of schedules, locations, potential noise/nuisance once we know of an upcoming event that are out of our control. No other plans, property alternatives, rate changes or refunds is going to be released for construction, noise, nuisance, road repair, etc.
WHAT ARE THE TAX RATES?
Tax rates may change without warning. Present Transient Occupancy Tax for the City of San Diego is 13%. If the tax rates increase before the guest’s scheduled departure, guest assumes all responsibility for further taxes.
WHO IS RESPONSIBLE FOR PRINTED ERRORS FOR CAPRI BEACH ACCOMMODATIONS?
Although every precaution is taken, errors in prices and explanations occur in printing. Capri Beach Accommodations isn’t accountable for errors/omissions. We reserve the authority to correct such errors. All rental rates, service costs, taxes, furnishings and equipment are susceptible to change without warning. No other plans, property alternatives, rate changes or refunds is going to be released for errors or omissions.
WHAT ARE THE LIMITATIONS OF REMEDIES, DAMAGES, AND IDEMNITY?
In case CBA or the Condo Owner is not able to provide the property to a Guest under this agreement due to fire, eminent domain or Act of Character, not available due to delay in construction or due to insufficient water, sewer, services, the Condo is sold, taken off rental program, or other reason beyond CBA’s control, Guest hereby concurs that CBA, and Condo Owner’s sole liability consequently of these conditions may be the 100 % refund of factors formerly tendered through the Guest pursuant towards the relation to this agreement, and Guest specifically appreciates that in no event shall CBA or Condo Owner take responsibility for any consequential or secondary damages, including although not restricted to any expenses consequently of travel, price of re-leasing, etc. Guest also concurs within the situation of the double booking Guest is going to be entitled to 100 % refund of consideration formerly tendered by Guest. Alternately, CBA can make all tries to relocate Guest. The Guest concurs to produce and indemnify the condo owner and the CBA from and against all liability for injuries towards the person from the Guest in order to any person in his household caused by any cause whatsoever, except only this type of personal injuries triggered through the negligent or intentional functions from the Owner or CBA. Guest concurs to result in any repairs necessary because of their negligence. Guest knows that Agent has the authority to refuse service to anybody and won’t responsible for accidents or injuries of any sort to guest, or lack of money, jewelry, or belongings of any sort. In case Owner or Agent needs to turn to legal way to enforce privileges under this agreement, Guest shall result in reasonable Attorney costs and charges. Guest concurs this contract is joined into in San Diego County, California and consents to non-public jurisdiction and then any proper court location therein. This agreement shall ‘t be binding unless of course and until CBA has gotten completed forms, with needed signatures, request has gotten approval by Capri Beach Accommodations, one-half the gross rent and all sorts of inspections have removed the financial institution. Guest appreciates that they’re going to not have access to having the home until full rental amount established herein continues to be compensated entirely. If Guest or any person in his/her party violates the conditions of the agreement, Agent may terminate this agreement and enter premises. Upon notice of termination of the agreement, Guest shall vacate the premises immediately.